Duke City Heating & Cooling

Overall great experience and service from all the technicians that installed our complete HVAC system. Very professional and courteous. Got the job done right on time. Cleaned up well afterwards. Loved that there were no surprises and no additional services or material needed. Did what only needed to be done. Very honest company and very nice front office personnel. Would highly recommend. Honest prices.

I loved that they were able to schedule the work within a week. They all showed up ready to work at 9:00 and did a great job, cleaned up everything and the system they installed is wonderful. Couldn’t be happier.

Woke up to my house being 60 degrees after a cold snap/winter storm. I called Duke City Heating & Cooling and within an hour their service techs were ringing my doorbell. Tommy and Tyrell were AMAZING! They remedied the problem and had my heater back up and running within 30 minutes. These guys were very professional and knowledgeable! I highly recommend Duke City Heating & Cooling for all of your HVAC maintenance and problems! I was dreading a high bill due to the call out but was pleasantly surprised with more than reasonable prices! Thank you all again for everything!!!

Duke City just replaced our three Master Cool swamp coolers with two new AC units in only two days. Not only did they do a great job but they by far came in with the lowest estimate. Thank you Mike and all of your team there at Duke City Heating & Cooling!!

Awesome work done by knowledgeable, friendly staff! I had a great experience from first call to completed work. The guys who came to do the work were so nice and worked hard the entire day (in a cold garage while it was snowing), making me feel like I was getting the most for my money. The work is neat and well done, exactly to my specifications... and they actually cleaned up after themselves! I highly recommend these folks and I will be coming back when it’s time to wire up my shed and make the switch to a HVAC package unit!

Don't waste your money. I had this company out in May to fix my swamp cooler; I told them I was smelling mold last year, and they recommended a flush pump and told me I did not need new pads or any other work. They installed a new pump as well without checking with me for approval on the price. My handyman was on the roof cleaning out the gutters and said they left part of the swamp cooler draft vent exposed to the outside and didn't replace some old tape so most of my cooling wasn't going into the house. They were extremely rude when they came out to fix it again and accused my guy of tearing off the tape himself. It cost me $444 for this work. Come August, my swamp cooler, an Aerocool, my house won't go below 78 degrees, and I still sense a musty smell., found another company that showed me the pads were completely encrusted with calcium, and he discovered that there was a leak in the drain pan, water was pooling below it, and it was full of black mold. So now I have to replace the entire unit, including the new pump they installed and the flush pump that is not needed. They are dishonest and do inferior-quality work. Find someone else to work on your swamp cooler and save yourself the headache and money.

Duke City was referred to me by a friend. I had contacted several companies for estimates for an AC Conversion and Duke City was the best by far. Everyone I dealt with at the company was extremely helpful, friendly, and professional. My installation team was knowledgeable and so respectful. I will definitely recommend Duke City to anyone in need of heating or cooling needs.

I cannot speak more highly of Duke City Heating and Cooling. I have used their services for my furnace, swamp cooler and electrical system. On every occasion, they've provided exceptional service at great prices. They work efficiently and are quick to isolate problems, and so far I have zero complaints about their work. They have also always been honest -- for example, when I asked about the cost of a new swamp cooler, I received a shake of the head saying you don't need a new one! That's when you know you're working with someone you can trust. UPDATE 10 YEARS LATER: I rarely write reviews, but wrote my first review for Duke City 10 years ago when I was so impressed with their service. I'm back again because they really came through when a neighbors tree limb fell on our electrical line and it damaged our electrical box. We told them the situation and even though they were scheduled far out, they were able to move things around and sent someone out. They also have consistently provided quality service across the years: accurate estimates, timely services and excellent troubleshooting (minimizing the need for another service call). Duke City is a true local, family owned and honest business that provides great service.